Your Trust is Our Foundation

We may collect the following information:

• Name and contact information (including email address and phone number)
• Billing and shipping details
• Demographic information such as postcode, preferences, and interests
• Customisation or order-related details you share with us
• Other information relevant to customer surveys, offers, or feedback

We collect this information to understand your needs and provide a more personal shopping experience. Specifically, we use it to:

• Maintain internal records and manage orders efficiently
• Improve our products, designs, and services
• Send updates about new collections, offers, or events (only if you opt in)
• Reach out occasionally for feedback or research to serve you better
• Customise our website based on your preferences

Praneiz.com's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

• Data Accessed

  When you sign in using your Google account, we access only the specific information you authorize, which is strictly limited to your email address, basic profile information (first name and last name), and profile picture (if applicable) for the purpose of account creation and authentication.

• Data Usage

  We use this Google user data solely to create, authenticate, and manage your Praneiz customer account, allowing you a seamless sign-in experience. We do not use this data for training generalized AI/ML models.

• Data Sharing

  Your Google user data is NEVER shared with, sold to, or transferred to any third parties, advertising platforms, or external services. It remains strictly within our secure authentication infrastructure.

• Data Storage & Protection

  This data is securely stored within our encrypted database hosted on Supabase, utilizing industry-standard encryption protocols (AES-256) both at rest and in transit. Access is strictly limited to authorized authentication systems.

• Data Retention & Deletion

  We retain this data only as long as you maintain an active account with us. You can request the complete deletion of your account and all associated Google user data at any time by contacting us, or by using the account deletion tools provided in your profile settings. Upon request, all associated data is permanently erased from our active databases within 30 days.