Last Updated: 5 November 2025

Your Trust is Our Foundation

At PRANEIZ, we believe transparency and respect for your privacy are the cornerstones of lasting relationships.

This Privacy Policy explains how the Praneiz.com website ("the store," "we," or "us") collects, uses, and protects any information that you share while using this website.

At Praneiz, your privacy and trust are very important to us. If we ask you to provide information by which you can be identified when using this website, please be assured that it will only be used in accordance with this Privacy Policy.

We may occasionally update this policy by revising this page. You are encouraged to check it periodically to ensure that you are comfortable with any changes.

We may collect the following information:

Name and contact information (including email address and phone number)
Billing and shipping details
Demographic information such as postcode, preferences, and interests
Customisation or order-related details you share with us
Other information relevant to customer surveys, offers, or feedback

We collect this information to understand your needs and provide a more personal shopping experience. Specifically, we use it to:

Maintain internal records and manage orders efficiently
Improve our products, designs, and services
Send updates about new collections, offers, or events (only if you opt in)
Reach out occasionally for feedback or research to serve you better
Customise our website based on your preferences

We are committed to keeping your information secure.

To prevent unauthorised access or disclosure, we have implemented suitable physical, electronic, and managerial measures to safeguard the information we collect online.

All payments are processed through secure, verified payment gateways, and we never store your credit/debit card details on our servers.

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